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Connecting Forever At Startup

Discussion in 'Support' started by Flaccid Pancake, Jan 13, 2020.

  1. Flaccid Pancake

    Flaccid Pancake New Member

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    I just installed the game and when I select new character and hit play it says "Connecting" and then nothing. It's been "connecting" for about 30 minutes now, no error message or anything. I've seen someone mention this issue before in 2017 and people said it was likely the result of some alpha or beta launcher change, but I don't think that's possible anymore. I haven't tried reinstalling, but everywhere I look it says that doesn't help, and I can't attempt that for another 15ish hours since my other family members play games and I can't throttle the download speed in the launcher.
     
  2. Neilk

    Neilk Web Development & System Admin
    Staff Member Team Lead

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    I can see from the logs you have corrupted data. Is this a new install or did you have an old install from Alpha?

    If it's new run the RepairData.exe and it will validate your files.

    If it's an alpha install then it won't work. You'll need to uninstall, delete the install folder manually and re-install.
     
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  3. Flaccid Pancake

    Flaccid Pancake New Member

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    The RepairData.exe worked. Thanks for your fast reply!
     
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