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Could not Authenticate

Discussion in 'General Discussion' started by Jardal1, Jul 15, 2017.

  1. Jardal1

    Jardal1 New Member
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    I got a new laptop yesterday and every time I try to login I get "Could not Authenticate timeout #2"
    Ive tried turning firewall and everything off but still have had no luck. I have windows 10. I'm hoping someone could help. Submitted a ticket but I have to wait until Monday.
     
  2. mrW

    mrW Black Knight
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    Did you try launching the game as admin? Did you install it using latest launcher ( https://www.darkfallriseofagon.com/documents/17/Darkfall_RoA_Installer.exe )?
     
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  3. Jardal1

    Jardal1 New Member
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    yes I tried both but still no luck
     
  4. Bloodscar

    Bloodscar Cairn Giant
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    This error usually means something on your end is blocking the connection, try turning off firewall/anti-virus or whitelisting darkfall. You also may need to open your ports for our game, our range is 18000 - 22000
     
  5. Jardal1

    Jardal1 New Member
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    still no luck what do you mean by whitelisting?
     
  6. clandestino2a

    clandestino2a Skeleton Archer

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    if firewall is off maybe you need to activate upnp on your router.