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First time players, can't login.

Discussion in 'General Discussion' started by Wessmyre, Aug 10, 2019.

  1. Wessmyre

    Wessmyre New Member
    Tester

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    We got the game downloaded. Created a character, choose a start city.. Now it just sits on screen with the emblem turning in circles. All three of us are having the same issue.. suggestions?
    --- Post updated ---
    Two more minutes and we are uninstalling and moving on... Anyone?
     
  2. Shieldbreaker

    Shieldbreaker Crypt Guard
    Benefactor

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    Never had that issue, but first of all, the first loading time is big, if you got old pc, turn off shadows and stuff in the options menu before select character/play. SSD helps tool

    Second, rarely I have heard of players getting infinite loading screens, so if it goes for like 5+ mins, might consider restarting the game.
     
  3. Wessmyre

    Wessmyre New Member
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    Thanks for answering! We have restarted several times. All thee of us are having the same issue. I have personally been on this screen for over 10 minutes. We are friends from different states running different PC's i don't believe it's us.
     
  4. Billy Lee

    Billy Lee Varangian Warthane
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    Haven't experienced that bug. You could try turning your antivirus off or running as administrator, or simply closing the game and trying to load it again. It's a fun game, don't miss out due to some early bad luck.
     
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  5. Wessmyre

    Wessmyre New Member
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    Ya, again... its three different people.... having the same issue.. the fourth friend already had a toon he got in no problem... only us three with new toons can't log in. We can see the toons have been created (on reboots) Just won't let us log in.. Different antivirus's (Just asked)
    --- Post updated ---
    Well anyway. Good luck with this. LOL Off to a game that works.
     
  6. kilrain

    kilrain Shadow Knight
    Staff Member Developer Team Lead

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    What starting city did you choose? We had some new textures put in and it appears there are some that are either missing on live or don’t match correctly and loading into specific areas are having issues.
     
  7. Rimamok

    Rimamok Spellgazer
    Legend

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    14 minutes between first post and then quitting. Millennial much?
     
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  8. MEATGRIND

    MEATGRIND Goblin Warrior

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    But doesn't these players get the files patched by the client itself, if files differ from the latest available?
     
  9. Neilk

    Neilk Web Development & System Admin
    Staff Member Team Lead

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    If you tried to spawn in Monkfield, there was an issue that should be resolved with maintenance today in about an hour or so.
     
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  10. Thrill Kill

    Thrill Kill Goblin Shaman
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    Monkfield seems to have been resolved
     
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  11. Void

    Void Chosen of Khamset
    Loyal Legend

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    i had to let my account go to storage ,,., i did not want to get mixed up as an active population
     
  12. Wessmyre

    Wessmyre New Member
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    No, kids, wife, mortgage note, game-time is limited. Nothing you would understand.
    --- Post updated ---

    We tried it again, went right in, thank you sir!
     
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  13. Billy Lee

    Billy Lee Varangian Warthane
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    JasperHawkins likes this.